Privacy Policy

Effective Date: August 12, 2025

Focken Bookkeeping (“I”, “me”, or “my”) respects your privacy and is committed to protecting your personal information. This policy explains how I collect, use, store, and protect your information in accordance with British Columbia’s Personal Information Protection Act (PIPA).

Privacy Policy

1. Information I Collect

I may collect the following types of information:

Personal details: Name, email address, phone number, mailing address
Business details: Company name, tax numbers, financial documents (when engaged for services)
Website data: Information submitted through forms, email, or chat features on this site
Technical information: IP address, browser type, and other analytics data (via cookies or similar tools)

2. How I Use Your Information

Your information is used to:

Provide bookkeeping and related services
Respond to inquiries and requests
Maintain accurate client records
Meet legal, tax, and regulatory requirements
Improve my website and services

I will not sell or rent your personal information to third parties.

3. Sharing Your Information

Your information may be shared only:

With service providers who assist in delivering my services (e.g., secure cloud accounting software, payment processors)
When required by law or regulatory authorities
With your consent

4. Data Storage and Security

I take reasonable steps to protect your information from loss, theft, unauthorized access, or disclosure. Electronic records are stored securely, and any physical records are kept in locked storage.

5. Cookies and Website Analytics

This website may use cookies or similar technologies to improve your browsing experience and track website usage. You can disable cookies in your browser settings, but some site features may not function properly.

6. Access to Your Information

You have the right to request access to, correction of, or deletion of your personal information (subject to legal and regulatory requirements).

7. Third-Party Links

This site may contain links to other websites. I am not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

Hannah Focken
📧 hannah@fockenbookkeeping.ca